Cita APA

Bönker, F., & Wollmann, H. (1992). Consumer-oriented action in public services: National report on the Federal Republic of Germany. Freie Univ. Berlin, Zentralinst. für Sozialwiss. Forschung.

Citación estilo Chicago

Bönker, Frank, y Hellmut Wollmann. Consumer-oriented Action in Public Services: National Report on the Federal Republic of Germany. Berlin: Freie Univ. Berlin, Zentralinst. für Sozialwiss. Forschung, 1992.

Cita MLA

Bönker, Frank, y Hellmut Wollmann. Consumer-oriented Action in Public Services: National Report on the Federal Republic of Germany. Freie Univ. Berlin, Zentralinst. für Sozialwiss. Forschung, 1992.